Making the call

For when decisions keep coming back up the chain.

Live sessions where your team practices making hard calls together, with not enough time and no clear answer, so fewer of them end up on your desk.

See how it works

Run with:

  • Publicis Groupe
  • SoundCloud
  • WeTransfer
  • Columbia Business School
  • EY
  • Havas
  • NYC
Sounds familiar?

Everything still comes back to you.

  1. Since the reorg, decisions keep bouncing back up to you.

  2. More good requests than the team can take on, and nobody wants to be the one who says no.

  3. Three weeks into the plan, it turns out everyone saw the problem coming. Nobody said.

  4. Too many bosses, and nobody's sure who has the final say.

The usual fixes are a decision framework, a RACI chart, or a leadership course for the few at the top. Each one says who should decide. None of them lets the team practice deciding before it counts.

So that's what we do.

Your team makes hard calls together, in small groups with a host, on a clock, with something riding on it. Then it sees what each choice cost.

  • Set in your world

    The reorg, the asks and the trade-offs look like yours. Nobody has to translate it back to Monday morning.

  • Not enough time, on purpose

    Every scenario runs short of time and facts, the way hard calls do. The team learns to decide anyway.

  • Every choice on the table

    Each group's decisions go up side by side, so the team sees where it split, and why, while it's still practice.

What's in a Program

The sessions, and everything around them.

  1. Three or four live sessions

    Each one a different moment from the same problem, played in small groups with a host running it. A short warm-up comes first.

  2. Drills in between

    A few minutes at a time, with nudges and field guides, so each session starts further on than the last.

  3. Feedback as you go

    A debrief after every scenario, on what each group chose and where it led. The team lead gets an overview of the team's decisions, session by session.

  4. 30 days after

    The drill library, with progress your team can see. Want to host the next round yourselves? You can, on Rondo.

Where these sessions have run

These sessions ran with mci group and Publicis Groupe, for leaders in both.

The sessions

Three or four of these, in the order that fits your team. Want a different one? Swap in any of our other sessions.

Reorgs, handovers, competing asks

Making the call

For when decisions keep coming back up the chain.

  • Decision making under pressure

    A call with no clear answer and not enough time. Make it together, and see what it costs.

  • Running a pre-mortem

    Imagine the plan has already failed, and work out why while there's still time to change it.

  • Saying no to good work

    More good requests than the team can take on. Choose, and explain the no.

  • Working across a matrix

    A brand in crisis, too many bosses and a phone full of voice notes. Work out who decides what.

Make it yours

  • Swap a session

    Trade any session for one from another Program.

  • Make it shorter

    Two sessions before a reorg, or four across a quarter.

  • Set it in your world

    Your kind of clients, your deals, your acronyms (we learn them fast).

  • Several teams?

    For the whole unit, and every new intake after it, it becomes a Rollout.

    How Rollouts work

FAQ

What does it cost?

It depends on the Program, how many people and how many sessions. Book a call and we'll give you a price.

Can we start with one session?

Yes. A session takes 90 minutes to a full day, for one team of up to 12, and it's how most teams start. A session →

Can you set it in our world?

Yes. Your team brings the expertise, and we set every session among your kind of clients and deals. For several teams or a whole unit, we fit the Program to your work and your people (that's a Rollout). Anything built from scratch is Studio work.

How much of the team's time does it take?

Usually three or four live sessions over two or three weeks, plus a few minutes of drills in between. It can run longer, and you set the dates.

Something on the horizon?

Tell us what's coming up and when, and we'll suggest the Program that fits.

Book a 20-minute call