You and your work deserve to stand out.
With Client Magic, you'll transform your client interactions into engaging ‘had to be there’ experiences.
Become an experience magician
In this 5-module course, our expert team will transform you into a confident client experience creator. You’ll learn key tools and techniques to elevate your craft and career:
- Present with confidence to clients
- Design engaging experiences for senior stakeholders
- Close high-value sales deals
- Become more engaging and compelling in your work
Recognize any of these...?
- Client meetings feel flat and don’t do the work - or you - justice
- Difficulty getting buy-in and budget from executives
- Challenges in demonstrating the real value of your work
- A lack of confidence and clarity presenting work to senior clients
- Tough to get a sense of whether a presentation is going well
- Workshop sessions don’t feel dynamic or focused
Designing client experiences is hard.
Clients are difficult to deal with. There’s a strange dynamic between you and them, and you’re under pressure to perform.
Worse, maybe you don’t have much time to present to the client, or they brought along their CEO who you’ve never met. Gulp.
Perhaps your wifi connection is lagging, or the conference room setup sucks. Everyone is juggling multiple priorities competing for their attention.
And you know you need to stand out.
Designing and delivering client experiences - presentations, reviews, workshops, pitches, retros - is hard!
I know this first hand. I’ve made mistakes. I’ve crumbled, crumpled, fumbled or mumbled my way through important high-stakes interactions (sometimes all four at once).
But through 15+ years of delivering work to Fortune 100 C-suite executives, high-flying creative artists, non-profit leaders, startup founders, and 5 year old kids (tough crowd), I’ve learned many best practices and a few magic tricks.
Alongside my team here at Wavetable, I’m here to help you make your client experiences magical.
Welcome to Client Magic.
Howard, CEO - Wavetable
While taking the course I unexpectedly needed to design and deliver two new workshops. It was clear to me what I was learning had a direct, positive impact on the quality of workshops I ran.”
Who
this course is for
Consultants and Freelancers working with senior client stakeholders
Independent Consultant | Freelance Practitioner
You need your value proposition and work to resonate more deeply with clients and customers
Agency professionals who need to win clients over to their ideas
Account Director | Strategist | Creative Director | Team Lead
Your presentations, workshops and client calls lack collaboration and interactivity in a remote/hybrid world
Sales & Biz Dev teams who need to sell complex, high value offerings
Inside Sales | Business Development | Sales Development
You want new ways to talk about your offerings and create opportunities for engagement and education
Let's create some client magic
Building your muscle in content design and presentation is a marathon, not a sprint.
This course will walk through key methods and techniques you can apply in your daily work routine.
We’ll pay special attention to the science of learning, using storytelling and narrative, and applying different modes, tools and formats.
Whether it’s a client workshop, pitch session, chemistry meeting or business review, you’ll be primed and ready to offer experiences that are worth everyone’s time and energy - and lead to lasting growth and connection..
What's inside?
- Over 60 bitesize videos
- Real examples and case studies
- Templates and design assets
- Full demo pitch presentation
- 3 practice scenarios
- Creative prompts
- Lifetime access
- Ongoing updates with new content and frameworks
You'll learn how to...
Design the perfect environment for any client interaction
- Use learning science fundamentals to create a positive and valuable session
- Transform any meeting into an interactive, engaging experience
- Ensure people can synthesize information and avoid overwhelm or confusion
Use different modes and formats to communicate ideas
- Apply best practices in creating teachable - and learnable - content
- Modify your approach for a range of audiences
- Utilize a magic box of creative tools to make your work stand out
Present and guide with poise and finesse
- Become a more compelling storyteller and communicator
- Use facilitation skills to unlock client insights and support positive discourse
- Overcome technical and human challenges so you feel confident and in control
Check out a sample lesson:
Instantly applicable
The course is designed to be tangible, useful, and immediately applicable into your here and now.
You’ll be able to design dynamic environments to share the work, connect with clients, and make the end-to-end experience feel like magic.
Maybe you’re putting together a new project, or a big milestone is suddenly racing into view. Think of this course as your secret weapon, available just when you need it.
Big client meeting in two weeks?
Elevate it to a new level
Quarterly business review?
Create the environment for everyone to feel heard
Pitching to a new client?
Tune it to make it about them, not you
Renegotiating a contract?
Tell the hidden story of the past, present, and future of your work
Presenting creative work?
Provide the platform it deserves
Join the course
$495
The full course on designing engaging client experiences to make you and your work stand out
What's included:
- Over 60 bitesize videos
- Packed with examples, assignments and exercises
- 3 practice scenarios
- Templates, assets and session maps
- Creative prompts
- Lifetime access
$POA
Bulk pricing, private cohorts and custom training for teams
Custom offers:
- Bulk pricing for 3+ seats
- Unlimited license for larger teams
- Private cohorts
- Custom training programs
Capabilities that last
This course isn't about writing cold sales emails or the latest strategy frameworks.
It focuses on the storytelling, leadership and communication skills that you need to be more effective in your work and operate at more senior levels of business.
So, if you want to move from frustration and fear to excitement and flow, then come and join us to explore how to create client magic.
Course overview
5 Weeks of Intensive Learning with Weekly Assignments
Over 60 bitesize videos packed with examples and real stories, plus assignments, exercises and templates for you to work through. Follow the weekly program or learn at your own pace.`
Module 1:
Understanding Humans
Create the right environment and conditions for effective learning, retention, and connection
Module 2:
Structure & Design
Apply a range of design approaches to set up your content and delivery for success
Module 3:
Formats & Modes
Translate and extend your content into different formats and delivery modes
Module 4:
Content & Story Building
Harness the power of storytelling for any client interaction
Module 5:
Delivery & Performance
Overcome challenges and reduce the fear factor
Check out a sample lesson:
Meet your guide
Howard Gray
Founder & CEO, Wavetable
Howard is founder of Wavetable, a creative studio helping individuals and organizations grow from the inside out.
Howard has designed and led over 300 workshops and interactive learning experiences for clients across the globe. He also spent 10 years in digital media & entertainment as a producer, event promoter, talent agent, DJ, and entrepreneur.
As well as leading Wavetable, Howard is also a member of the advisory board of SXSW, a regular speaker and podcast guest, and a certified professional coach.
Perhaps most importantly, he's in an ongoing search for the perfect breakfast. 🍳
Join the course
$495
The full course on designing engaging client experiences to make you and your work stand out
What's included:
- Over 60 bitesize videos
- Packed with examples, assignments and exercises
- 3 practice scenarios
- Templates, assets and session maps
- Creative prompts
- Lifetime access
$POA
Bulk pricing, private cohorts and custom training for teams
Custom offers:
- Bulk pricing for 3+ seats
- Unlimited license for larger teams
- Private cohorts
- Custom training programs
There's a whole bunch of cool stuff around the science of learning and learning design to build into your foundational stages of planning.
The weekly live sessions were invaluable in that someone always asked that right (ruthless) questions to ensure you're pushing yourself to design for a specific target audience.”
FAQs
You may have some things on your mind. We'll aim to answer them here.
We hope so! Many organizations have L&D, training and professional development budgets that you can use to help pay for the course. Feel free to put your manager in touch with us.
Sure thing. Send an email and we'll get you set up.
There is! Send an email and we'll get you set up.
No, you don't have to. You get lifetime access to all of the materials on day 1 and can study at your own pace. That said there's a lot of materials so we suggest pacing yourself with the weekly emails!
If you’re following the 5-week cadence, we recommend 4-6 hours per week. But you can go at your own pace!
Yes! You'll receive a digital certificate when you complete the course materials.
Yes! If you decide once you've completed the course that you wish you had booked another tier for more personal feedback, you can purchase a 1:1 coaching session separately. Just email us.
We love cohort-based learning, and we’ll likely launch a cohort version soon, but we felt the self-paced option was a better initial fit for this topic. If you want something for your specific needs with a live element, our workshops are a great option. Contact us to learn more.
It’s on our roadmap. We hope to have something in place soon. For now, if you are facing financial hardship, let us know and we’ll do our best to accommodate you.
There's a 30-day money back guarantee. If you've watched the videos and still aren't getting value then send us an email within 30 days and we'll refund you.
No problem. Get in touch!
